OBE Privacy Policy

Thank you for visiting our website. At OBE Worldwide, LLC d/b/a On Board Experiential (a Delaware LLC)  and OBE London Ltd (a company incorporated in England and Wales with company number 03700632 and whose registered office is at C/O Cox Costello & Horne Batchworth Lock House, 99 Church Street, Rickmansworth, WD3 1JJ) (“OBE”, “our”, “us” or “we”), we strive to make our website a rewarding experience for our guests.

We respect your privacy, and this Privacy Policy documents our commitment to safeguard and treat your privacy and the personal information that we collect online with reasonable care and in compliance with applicable law for the protection of personally identifiable information, including, where applicable, as a “controller” for the purpose of the General Data Protection Regulation (“GDPR”). To accomplish this, we responsibly collect and utilize personally identifiable information and personal data (together “Personal Information”).

This Privacy Policy was last updated on July 8, 2024. We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check this website for the latest version.

1. Scope

 

This Privacy Policy covers the following areas:

  • What Personal Information is collected by OBE or by any third party through our website;

  • How OBE uses this information;

  • With whom OBE may share this information;

  • Information about our security procedures and international transfers of your Personal Information; and 

  • The various rights available to visitors of our website

2. Information Collection and Us

 

OBE collects two different types of information through our website: information collected automatically and information you choose to provide.

Information collected automatically. We may collect and store information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website. You may search our website for general information provided through our website without ever submitting your name, email address or any other Personal Information. In such cases, such information may be regarded as anonymous information. 
The anonymous information that we collect from your visit is never linked to any of your Personal Information until you voluntarily submit that Personal Information, in which case some otherwise anonymous information may be connected to your website activity and personal account (see ‘Information you choose to provide’ below). Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.

Information you choose to provide. We require the submission of certain Personal Information when you use some services available on our website. Our website uses contact forms for: (i) visitors to request information and inquire about services we offer,  (ii) vendors to register to our vendor program, and (iii) candidates to apply for employment. We collect a visitor’s contact information (like email address or phone number) and in some cases, demographic information (like zip code).  We use this information to get in touch with our visitors about their requests. We may give information about you (on the understanding that such information will be kept confidential) to partners, employees and agents of OBE to administer any services provided to you that we agree to undertake.  Note that once you have voluntarily provided Personal Information to us, we may use cookies to help identify you. Personal Information received from you (such as IP address, phone number, email address, zip code, etc.) may be contained in or linked to a cookie. The only time that we receive such Personal Information is when you volunteer it by submitting it to us.

Our website may supplement the information that you provide with information that we obtain about you from third parties (such as from third party cookies). Any such information will be maintained by us in accordance with the standards set forth in this Privacy Policy along with other Personal Information you have provided.

We may use cookies with Personal Information so that our website can remember you, enhance your online or digital visit with us, and provide you with the information you’re most likely to need. For instance, cookies allow our website to remind you of your past search interests and website activity and to suggest similar products and services. In some cases, cookies may improve your experience and we use information gained through cookies to track your website activity and to deliver you content specific information. For more information about our use of cookies, please see section 5 below.

Certain data protection laws, including the GDPR, require us to identify a ‘legal basis’ for each activity that involves the use of your Personal Information. In the table below we have provided a description of the different purposes for which we process Personal Information. For each purpose, we have indicated the legal basis we rely on:

Purpose

Personal Information

Legal basis

To respond to requests for information and enquiries about our services from visitors to our website or otherwise manage our commercial relationships with customers

Contact information (name, email, phone number, etc.)

Professional details (company name, company contact information, etc.)

Details of a query

Performance of our Terms of Use.

Legitimate interest in providing customer services.

To manage our commercial relationships with our suppliers

Contact information (name, email, phone number, etc.)

Professional details (company name, company contact information, etc.)

Details of messages submitted via our online forms

Legitimate interest in conducting our business, engaging with suppliers to continue the delivery and receipt of services.

To receive and review job applications from potential candidates

Contact information (name, email, phone number, etc.)

Recruitment data (work history, resume, etc.)

Note that the above categories of Personal Information may include information about health and/or alleged or actual criminal offences (where permitted by law)

Legal basis to execute the pre-contractual measures necessary for the establishment of the contract of employment.

To the extent that such processing involves special category personal data, we will do this where it is necessary to carry out our obligations or to allow us or you to exercise our/your rights under local employment, social security or social protection law.

We may also need to carry out DBS/Criminal record checks in relation to a particular project, extent that these checks involve us processing Personal Information relating to criminal convictions and offences, we consider that such processing is necessary in order to prevent unlawful acts; please contact us if you need details on the lawful basis for other jurisdictions.

To collect information using cookies and similar technologies

IP address

Device and browser generated information

Information about site activity

Consent (in relation to non-essential cookies – see section 5 “Cookies and Similar Technologies” below).

Legitimate interest in providing a functioning and secure website (in relation to essential cookies – see section 5 “Cookies and Similar Technologies” below).

To defend, protect or enforce our rights or applicable terms of use or to fulfil our legal or contractual obligations

Contact details (name, email address, phone number, etc.)

Details of your visit to our website

Legitimate interest in establishing, exercising and defending our legal rights.

As otherwise permitted or required by any applicable law or regulation

Contact details (name, email address, phone number, etc.)

Details of your visit to our website

Compliance with legal obligations.

 

3. Our Use Restrictions on Your Personal Information

OBE does not sell, rent, or share Personal Information to or with any third party not affiliated with or owned by OBE, except service providers who may assist us in areas such as our promotions, services, and data storage (see section 4 “Sharing Personal Information with Third Parties” below). OBE will never give or sell your Personal Information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however, use your Personal Information to send you information in e-mails from OBE or its affiliated companies. You may altogether avoid or opt out of these campaigns (see section 11 “Your Rights,” below).

We may also need to contact you for purposes other than marketing, for example to provide notice about the status of our website or the specific services you have requested. We also use this information to the extent necessary to enforce our website terms of service and to prevent imminent harm to persons or property. You may not opt-out of these kinds of communications. Consistent with our change policy (see section 10 “Your Consent and Notification of Changes,” below), we will post any updates or notices about material changes in our policies on collection and use of your Personal Information to this Privacy Policy page.

We will not deny goods or services, charge you a different price or provide a different level or quality of goods or services just because you exercise your rights set forth herein.

4. Sharing Personal Information with Third Parties

OBE, has in the prior 12 months and may share Personal Information with third party companies and/or individuals to perform functions for the purposes set out in section 2 “Information Collection and Use” above.

These parties may include:

  • IT service providers;

  • Payment providers;

  • Customer relationship management vendors;

  • Other cloud-based solutions providers; and

  • Professional advisors including lawyers, accountants, auditors.

Such parties only have access to the Personal Information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by OBE to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unauthorized parties.

As well as our service providers, we may disclose your Personal Information when required by law, or if we have a good-faith belief that such action is necessary to:

  • Comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency;

  • Protect and defend our rights;

  • Protect the rights, property, and other interests of our users or others;

  • Operate our systems properly; or

  • Transfer or assign Personal Information to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation.

5. Cookies and Similar Technologies

Our website uses certain tags, log files and other technologies of which you should be aware. Please see our Cookie Policy to find out more about the cookies we use and how to manage and delete cookies.

6. International transfers of your Personal Information

From time to time your Personal Information will be transferred from your country of residence to the US, where our company is based, for the purposes described in this Privacy Policy. 

Personal Information may also be transferred to third parties (e.g. service providers) who may have systems or suppliers located outside of your country of residence. 

Accordingly, the Personal Information we collect as described in section 2 “Information Collection and Use” above may be transferred to (including accessed in or stored in) a location outside of your country of residence, including to countries whose laws may not offer the same level of protection of Personal Information as are enjoyed within your country of residence.

We will ensure that any such international transfers are made subject to appropriate or suitable safeguards as required by applicable data protection law, in particular the Standard Contractual Clauses approved by the European Commission, with the UK addendum thereto and appropriate amendments for the Swiss Federal Act on Data Protection 2020 as appropriate, and supplemented by additional contractual, organisational and security measures as necessary.

Copies of the relevant safeguard documents are available by contacting us at the details provided in section 13 below. Please note that any data transfer agreement made available to you may be redacted for reasons of commercial sensitivity.

7. Data retention

We will only retain your Personal Information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements. Further information about retention periods can be obtained by contacting us using the details in section 13 below.

8. Links

Our website contains links to other sites. OBE is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every site that collects Personal Information from you. Our Privacy Policy applies solely to information collected by our website.

9. Security

OBE takes commercially reasonable precautions to protect your Personal Information. For example, we encrypt communications through our website with commercial strength encryption generally used by our industry. However, given the nature of the Internet, mobile devices, and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information.

There are potentially serious security issues with any computer or mobile device connected to the Internet without the appropriate protection, regardless of whether the connection is made through a wireless network, a cable modem, dial-up access, or otherwise. These security issues range from viruses, worms, and other programs that can damage the user’s computer or mobile device to attacks on the computer or mobile device by unauthorized or unwanted third parties (hackers). Some of the risks of compromised security include unprotected files on the computer or mobile device becoming exposed to third parties who may have criminal intent and malicious damage to a user’s computer, mobile device, or even a whole network, up to and including the destruction or deletion of files or the re-formatting of drives. It is recommended that any user connecting to the Internet via a wireless connection use Virtual Private Network system to protect their personal information, although even that may not protect from eavesdropping and other types of attacks. Note that security on the Internet is a rapidly changing landscape with new attacks springing up often. All users should also consult a security expert to determine whether there are any potential security holes in their computer’s configuration. The suggestions given herein are provided as a courtesy and do not replace specific personalized advice provided by your network administrators, company computer security personnel, or other security experts with whom you may be working.

If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.

10. Your Consent and Notification of Changes

By using any of our website or submitting information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy in any material way, for a reasonable time we will post a concurrent notice to this Privacy Policy page on our website to alert you about the change in our privacy and information collection practices. In addition, if we make any material changes in our privacy practices that affect your Personal Information already stored in our database, we apply those changes to the Personal Information in our possession only as permitted by applicable law.

11. Your Rights

Our website is controlled and operated from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We do not represent or warrant that the website or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access our website, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit our website’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. 

Nevertheless, to the extent that the GDPR, California Consumer Privacy Rights Act of 2018, or similar laws do apply to our use of your Personal Information, then, depending on the context, you may have rights to:

  • Access to your Personal Information, the specific pieces of information collected and to certain other supplementary information that this Privacy Policy is designed to address;

  • Require the correction or rectification of any inaccuracy or incompleteness in the Personal Information that we hold about you;

  • Require the erasure of Personal Information concerning you in certain situations;

  • Receive the Personal Information concerning you that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third-party in certain situations (‘data portability’);

  • Object or opt-out at any time to the processing of your Personal Information for direct marketing;

  • Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you (where applicable);

  • Object in certain other situations to our continued processing of your Personal Information;

  • Otherwise restrict our processing of your Personal Information in certain circumstances;

  • Withdraw your consent to process your Personal Information at any time, if the processing is based on your consent; and

  • Limit the use of sensitive personal information which includes government identifiers, precise geolocation, information concerning sexual orientation, racial or ethnic origin, religious or philosophical beliefs and union membership, citizenship and immigration status.

If you are a data subject for the purposes of applicable data protection laws and would like to exercise any of these rights, please contact us via the details provided in section 13 below. We may require you to:

  • Provide enough information to identify you (e.g., name, email address);

  • Provide proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill); and

  • Provide the information to which your request relates.

12. Claims for Infringement

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law.  If you believe in good faith that materials hosted by OBE infringes upon your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information as required by 17 USC.§ 512(c)(3)(A): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the website are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow OBE to locate the material on the website; (d) the name, address, telephone number, and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send OBE a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (http://www.loc.gov/copyright/ for details). Notices and counter-notices with respect to the Site should be sent by email to marketing@obexp.com or mail to 100 Shoreline Hwy, Suite 295B, Mill Valley, CA 94941.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there are penalties for false claims under the DMCA.

13. Contact us

Should you have any queries in relation to our use of your Personal Information, or if you would like to be removed from our customer list, simply send an email to marketing@obexp.com or mail to 100 Shoreline Hwy, Suite 295B, Mill Valley, CA 94941.

14. Who else you can complain to

We would like to be able to resolve all your concerns, and we hope that we can do so. To the extent that the GDPR or equivalent laws apply to our use of your Personal Information, you have the right to contact the appropriate data protection regulator if you consider that we have breached your data protection rights.

The contact details of the appropriate data protection regulators are as follows:

EU

You can find the contact details for your local EU data protection authority via the following link:

https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

 

Switzerland

Federal Data Protection and Information Commissioner (FDPIC)

Feldeggweg 1

CH - 3003 Berne Switzerland

T +41 (0)58 462 43 95

F +41 (0)58 465 99 96

Online: https://www.edoeb.admin.ch/

 

UK

Office of the UK Information Commissioner

Online: https://ico.org.uk/

Phone: 0303 123 1113

 

15. Further Information about our Privacy Policy and Practices

This Privacy Policy applies to all visitors of our website. We may delete any or all of your information at any time without notice to you for any reason or no reason unless otherwise required by law to retain it. You may have other privacy protections under relevant laws and we will reasonably comply with any relevant laws when we disclose information about you. This Privacy Policy replaces any previous policy on this topic and any statements or disclosures to you about our information practices.

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